Call Center Project Manager jobs - Chicago, IL

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Dec 17 CRM Call Center Service Operation Optimization Manager Accenture Chicago, IL

Call Center Service Operation Optimization Manager - Location ... project design, project deployment, project leadership role and project benefits... more

Dec 17 ~MANAGER OF OPERATIONS Rush University Medical Center Chicago, IL

compliance and direction as project manager for ongoing initiative for Support ... operational procedures and regulations. 2. Project Manager for special projects... more

Dec 17 Market Manager - customer acquisition Staples - Marketing Lincolnshire, IL

3 days, visits a telemarketing call center, outsourced field sales office ... and merchandising requirements. 7. Strong project management skills: disciplined,... more

Dec 17 Manager, Information Services Northern Trust Chicago, IL

The ideal candidate will have call center experience, ideally Avaya and ... on appropriate priorities. Adhere to IT project management methodology. Follows... more

Dec 17 PAID ONLINE SURVEY TAKER / MARKET RESEARCHERS HIRING NATION WIDE *PART TIME* DATA ENTRY* $3,000+/WK Panda Research Joliet, IL

ce representative, maintenance, accountant, medical billing, clerical, executive assistant, warehouse worker, call center, rn, registered nurse, project manager, entry level,... more

Dec 17 PAID ONLINE SURVEY TAKER / MARKET RESEARCHERS HIRING NATION WIDE *PART TIME* DATA ENTRY* $3,000+/WK Panda Research Arlington Heights, IL

ce representative, maintenance, accountant, medical billing, clerical, executive assistant, warehouse worker, call center, rn, registered nurse, project manager, entry level,... more

Dec 17 PAID ONLINE SURVEY TAKER / MARKET RESEARCHERS HIRING NATION WIDE *PART TIME* DATA ENTRY* $3,000+/WK Panda Research Schaumburg, IL

ce representative, maintenance, accountant, medical billing, clerical, executive assistant, warehouse worker, call center, rn, registered nurse, project manager, entry level,... more

Dec 16 IPT/IP Contact Center Engineer DeVry University Oakbrook Terrace, IL

and accurate documentation for all call center scripting projects. Assures all ... creating and implementing complex call center scripts/programs * Experience... more

Dec 16 eCommerce/Web Development Manager Allstate Insurance Company Northbrook, IL

MANAGER - Consultant As a Portfolio Manager, you will be responsible for ... (working in customer-facing or call center spaces as well as... more

Dec 15 Project Management Consultant Allstate South Barrington, IL

Project Manager Consultant/Senior Consultant Allstate Roadside Services is the ... projects. Work with appropriate IT and Call Center resources in order to ensure... more

Dec 15 eCommerce/Web Development Manager Allstate Northbrook, IL

Project Control/Implementation - Implements and controls a small project or a team on ... (working in customer-facing or call center spaces as well as... more

Dec 14 IVR Project Manager Alliance Telecom Solutions Chicago, IL

Telecom Solutions *IVR Project Manager Needed in Chicago PROJECT: Alliance is ... to travel to various Call Center and Data Center sites throughout Midwest If... more

Dec 14 Program Manager Sears Holdings Hoffman Estates, IL

throughout the nation. The Program Manager will manage multiple project teams ... Some experience in call center operation or project management preferred. A... more

Dec 13 Manager, Information Systems Bradford Group Niles, IL

EIGRP) Exposure to VOIP includingCisco Call Manager, Cisco Unity, Cisco IPCC and CVP ... Experience with QoS management in a call center environment a plus Proven track... more

Dec 12 Quality Assurance Sr. Analyst Affiliated Computer Services Carol Stream, IL

knowledge of payment processing and call-center quality concepts, practice and ... discipline of assigned employees. The QA Manager works independently with only... more

Dec 11 IP Telephony Engineer Palace Gate Elmhurst, IL

dependent upon its 300 plus agent call-center(s) for its livelihood. Daily ... of Cisco IPCC; CallManager, IP-IVR/Queue Manager, ISN, Peripheral Gateways,... more

Dec 10 Manager- Report & Analytics- TRICARE UnitedHealth Group Chicago, IL

existing capabilities * Responsible for project management, planning and ... Provider & Network, Customer Service / Call Center As a government contractor,... more

Dec 09 Manager, Information Systems Bradford Group Niles, IL

EIGRP) Exposure to VOIP includingCisco Call Manager, Cisco Unity, Cisco IPCC and CVP ... Experience with QoS management in a call center environment a plus Proven track... more

Dec 08 Avaya Call Center Project Manager Paradigm Technology Deerfield, IL

Call Center Project Managers Start Date: January 2010 Duration: 1+ year Call Center ... a Project Manager may support more than one Project simultaneously. Job Description: *... more

Dec 08 Component Relations/Program Manager Association Management Center Glenview, IL

The Component Relations/Program Manager position reports to the Director, Program ... site evaluations, and quarterly conference call planning Plan and manage projects with... more

Dec 08 Call Center Account Manager LeapFrog Online Evanston, IL

to support the growing programs. The Call Center Account Manager will have ... center performance Assist in increasing call center efficiencies and best practices... more

Dec 07 Associate Customer Service Operations Manager Dyson Glenview, IL

Manager Profession: Customer Support/Call Center Operations -> Call Center ... Support/Call Center Operations -> Call Center Operations Workflow/Workforce... more

Dec 06 Dependent Audit Delivery Manager Hewitt Associates Lincolnshire, IL

for delivering cost efficient quality call center operations including metrics, ... years experience working within call center environment. Previous experience... more

Dec 05 Cisco IP Telephony Engineer - Chicago area Empire Today Northlake, IL

business dependent upon its 300 plus agent call-center(s) for its livelihood. Assist ... of Cisco IPCC; CallManager, IP-IVR/Queue Manager, ISN, Peripheral Gateways,... more

Dec 04 Market Manager - customer acquisition Staples Lincolnshire, IL

3 days, visits a telemarketing call center, outsourced field sales office ... and merchandising requirements. 7. Strong project management skills: disciplined,... more

Dec 04 IT PROGRAM MANAGER Abbott Deerfield, IL

for Commercial /IT (ex. CRM, SFA, Call Center, Market Intelligence etc.) projects ... Project Communication - Communicate project progress by producing project... more

Dec 03 Dependent Audit Delivery Manager Hewitt Associates Chicago, IL

Job Title: Dependent Audit Delivery Manager Profession: Customer Support/Call Center ... Attributes Profession: Customer Support/Call Center Operations -> Customer Support... more

Dec 02 ~MANAGER OF OPERATIONS Rush University Medical Center Chicago, IL

compliance and direction as project manager for ongoing initiative for Support ... operational procedures and regulations. 2. Project Manager for special projects... more

Dec 02 Manager - Reporting & Data Analysis Strategy Manag U.S. Cellular Chicago, IL

Profession: Customer Support/Call Center Operations -> Customer Support ... operational strategy and direction to Call Center Operations Managers. Delivery of... more

Dec 02 Market Manager - customer acquisition Staples Lincolnshire, IL

3 days, visits a telemarketing call center, outsourced field sales office ... and merchandising requirements. 7. Strong project management skills: disciplined,... more

Dec 02 Vendor Management Specialist U.S. Cellular Chicago, IL

Specialist Profession: Customer Support/Call Center Operations -> Call Center ... Customer Support/Call Center Operations -> Call Center Operations Call Center... more

Dec 01 Dependent Audit Delivery Manager Hewitt Associates Lincolnshire, IL

Audit Shared Service for multi-client call center operations. Currently comprised ... for delivering cost efficient quality call center operations including metrics,... more

Dec 01 IT Applications Manager - Marketing Systems Cancer Treatment Centers of America Schaumburg, IL

IT Application Manager - Marketing Systems will focus on the continuing development ... as well as supporting the Cisco IPCC call center software. QUALIFIED CANDIDATES MUST... more

Nov 30 Manager Information Systems Bradford Group Niles, IL

EIGRP) * Exposure to VOIP including Cisco Call Manager, Cisco Unity, Cisco IPCC and ... * Experience with QoS management in a call center environment a plus * Proven... more

Nov 30 Manager Information Systems Bradford Group Niles, IL

Cisco Call Manager, Cisco Unity, Cisco IPCC and CVP applications; k nowledge of ... in a call center environment a plus ยท Proven track record managing infrastructure... more

Nov 30 Network Engineer V Transunion Chicago, IL

applications teams. 9. Participates in on-call production support activities. Is ... to provide the necessary input into the project managers for developing an end to... more

Nov 29 Project Management Consultant Allstate Insurance Northbrook, IL

Analysis/Consulting/Project Management -> Project/Engagement Management Project ... Project and Resource Scheduling: Direct project through all lifecycle phases Project... more

Nov 28 Quality Assurance Manager Affiliated Computer Services Carol Stream, IL

Description:The Quality Assurance Manager is a member of middle/second level ... knowledge of payment processing and call-center quality concepts, practice and... more

Nov 28 Windows Engineer III Transunion Chicago, IL

applications teams. 4. Participates in on-call production support activities based ... to provide the necessary input into the project managers for developing an end to... more

Nov 28 Network Engineer V Transunion Chicago, IL

applications teams. 9. Participates in on-call production support activities. Is ... to provide the necessary input into the project managers for developing an end to... more

Nov 27 Global Voice Manager Northern Trust Chicago, IL

on appropriate priorities. Adhere to IT project management methodology. Follows ... The ideal candidate will have call center experience, ideally Avaya and... more

Nov 27 Windows Engineer III Transunion Chicago, IL

applications teams. 4. Participates in on-call production support activities based ... to provide the necessary input into the project managers for developing an end to... more

Nov 27 Network Engineer V Transunion Chicago, IL

applications teams. 9. Participates in on-call production support activities. Is ... to provide the necessary input into the project managers for developing an end to... more

Nov 22 Team Lead LaSalle Network Chicago, IL

in search of a team lead to join its call center staff. This organization has a strong ... with one to three years of front line call center management experience * Ability... more

Nov 21 SmartGrid Contractor Alliance of Professionals and Consultants Chicago, IL

with internal project manager to develop project plan and associated project ... WinIC, CRM7, WebIC) Working knowledge of Call Center operations Strong communication... more

Nov 20 Network Enabled Solutions - Contact Center Solution Architect - Manager Accenture Chicago, IL

- Contact Center Solution Architect - Manager- Location ... Center Routing Platforms (ACDs), IVR and Call Queuing, IP Telephony, Peripheral... more

Nov 20 Component Relations/ Program Manager Association Management Center Glenview, IL

site evaluations, and quarterly conference call planning Plan and manage projects ... platforms Association Management Center is an internationally recognized,... more

Nov 20 Component Relations/ Program Manager Association Management Center Glenview, IL

site evaluations, and quarterly conference call planning Plan and manage projects ... platforms Association Management Center is an internationally recognized,... more

Nov 20 Component Relations/ Program Manager Association Management Center Glenview, IL

site evaluations, and quarterly conference call planning Plan and manage projects ... platforms Association Management Center is an internationally recognized,... more

Nov 19 IT Application Manager - Marketing Systems Cancer Treatment Centers of America Schaumburg, IL

v4.0 as well as supporting the Cisco IPCC call center software. QUALIFIED CANDIDATES ... in Computer Science or equivalent experience, MS CRM v4.0, Cisco IPCC call center... more

Nov 19 Senior SUN Unix Systems Engineer CJ SunNorth Chicago, IL

required. They should have experience as a project manager on medium to large ... Manager, Veritas File System, EMC Control Center and Powerpath. Veritas Cluster... more

Nov 19 Senior SUN Unix Systems Engineer CJ SunNorth Chicago, IL

required. They should have experience as a project manager on medium to large ... Manager, Veritas File System, EMC Control Center and Powerpath. Veritas Cluster... more

Nov 19 Senior SUN Unix Systems Engineer CJ SunNorth Chicago, IL

required. They should have experience as a project manager on medium to large ... Manager, Veritas File System, EMC Control Center and Powerpath. Veritas Cluster... more

Nov 19 AIX Unix Systems Engineer CJ AIX north Chicago, IL

requirements,a and have experience as a project manager on medium to large ... 5th Avenue Suite 116 Naperville, IL 60563 Call: 630-717-5865 ext 104 Email: Send an... more

Nov 19 Quality Assurance Lead Chicago, IL

development environment is preferred. CALL TO ACTION: Candidates who are ... we can pay $600 after two months of project. Regards, Mike Coleman Sr. more

Nov 18 Nortel BCM Tech Teksystems Wheeling, IL

call center team. We do retail solutions, project work for upgrades in retail ... the field. This position sits in the call center and is level 2. Call will come into... more

Nov 18 SmartGrid Contractor Alliance of Professionals and Consultants Chicago, IL

with internal project manager to develop project plan and associated project ... WinIC, CRM7, WebIC) Working knowledge of Call Center operations Strong communication... more

Nov 17 Project Manager - Call Center Aon Glenview, IL

The Project Manager will be the conduit between Participant Services (Call Center), ... with additional tasks associated with Call Center and staffing. MINIMUM REQUIRED... more

Nov 17 Account Manager Cambridge Solutions Chicago, IL

Job Title: Account Manager Profession: Customer Support/Call Center ... Attributes Profession: Customer Support/Call Center Operations -> Account/Customer... more

Nov 17 Supply Chain Manager- Customer Service Smurfit Stone Container Chicago, IL

Job Title: Supply Chain Manager- Customer Service Profession: Customer Support/Call ... Desired Attributes Profession: Customer Support/Call Center Operations ->... more

Nov 17 Program Manager Solstice Consulting Chicago, IL

overseeing an upgrade project from a Call Center to Service Center bringing service ... Management experience Call Center experience Avaya experience a... more

Nov 16 Program Manager Sears Hoffman Estates, IL

throughout the nation. The Program Manager will manage multiple project teams ... best practices * Some experience in call center operation or project management... more

Nov 16 Team Lead Network Reporting Services Blue Cross/blue Shield Chicago, IL

Support/Call Center Operations -> Call Center Operations Job Number: ... Support/Call Center Operations -> Call Center Operations Call Center Operations:... more

Nov 15 Project Manager - Call Center Aon Glenview, IL

The Project Manager will be the conduit between Participant Services (Call Center), ... with additional tasks associated with Call Center and staffing. MINIMUM REQUIRED... more

Nov 14 Project Manager - Call Center Aon Glenview, IL

The Project Manager will be the conduit between Participant Services (Call Center), ... with additional tasks associated with Call Center and staffing. MINIMUM REQUIRED... more

Nov 13 Project Manager - Call Center Aon Glenview, IL

Manager in our Glenview, IL office. The Project Manager will be the conduit between ... with additional tasks associated with Call Center and staffing. MINIMUM REQUIRED... more

Nov 13 IT Applications Manager - Marketing Systems Cancer Treatment Centers of America Schaumburg, IL

Applications Manager - Marketing Systems Company Name: Cancer Treatment Centers of ... v4.0 as well as supporting the Cisco IPCC call center software. QUALIFIED CANDIDATES... more

Nov 13 Project Manager/Supervisor Srisys Chicago, IL

We have a requirement for Project Manager/Supervisor with the following ... Manager with the same responsibilities. The Project Manager will oversee the day to day... more

Nov 13 IPT/IP Contact Center Engineer DeVry Oakbrook Terrace, IL

modify call center scripts to support Call Center call routing and management ... and accurate documentation for all call center scripting projects. Assures all... more

Nov 13 Account Director Acquity Group Chicago, IL

Job Title: Account Director Profession: Customer Support/Call Center Operations ... Desired Attributes Profession: Customer Support/Call Center Operations... more

Nov 12 Project Manager - Call Center Aon Glenview, IL

The Project Manager will be the conduit between Participant Services (Call Center), ... with additional tasks associated with Call Center and staffing. MINIMUM REQUIRED... more

Nov 12 Project Manager - Call Center Aon Glenview, IL

The Project Manager will be the conduit between Participant Services (Call Center), ... with additional tasks associated with Call Center and staffing. MINIMUM REQUIRED... more

Nov 11 Program Manager Association Management Center Glenview, IL

Manager Profession: Analysis/Consulting/Project Management -> Project/Engagement ... Analysis/Consulting/Project Management -> Project/Engagement Management Project... more

Nov 11 Project Management Consultant Allstate Insurance Company South Barrington, IL

Project Manager Senior Consultant - Band C Allstate Roadside Services is the ... projects. Work with appropriate IT and Call Center resources in order to ensure... more

Nov 10 Telecommunications Engineer Computershare Chicago, IL

maintenance, and coordination with Call Center and Business units in multiple ... capabilities, the position may also include project management responsibilities with... more

Nov 09 Network Enabled Solutions - Contact Center Solution Architect ? Manager- Location Negotiable Accenture Chicago, IL

client relationship management, and project financial management. * Establish ... Center Routing Platforms (ACDs), IVR and Call Queuing, IP Telephony, Peripheral... more

Nov 06 Component Relations/Program Manager Association Management Center Glenview, IL

Job Title: Component Relations/Program Manager Profession: Marketing -> Channel ... site evaluations, and quarterly conference call planning Plan and manage projects with... more

Nov 04 Network Engineer- Consultant Accenture Chicago, IL

client relationship management, and project financial management. Establish and ... platforms: Unified Communications Manager (Call Manager), Cisco Unity, Cisco... more

Nov 03 IT Applications ManagerMarketing Systems Cancer Treatment Centers of America- Schaumburg, Il Schaumburg, IL

Position Overview The ITApplication Manager- Marketing Systemswill focus on the ... as well as supporting the Cisco IPCC call center software. QUALIFIED CANDIDATES MUST... more

Nov 02 Program Manager Sears Holdings Hoffman Estates, IL

throughout the nation. The Program Manager will manage multiple project teams ... best practices * Some experience in call center operation or project management... more

Oct 30 Call Center Project Manager Hudson Chicago, IL

Project Manager with Call Center experience to work onsite for large insurance ... well as, experience evaluating sales call center operations and processes. Experience... more

Oct 26 Director, SAP Infrastructure Gregory Laka & Company Oak Brook, IL

Data Center environment with EXPERT level PROJECT MANAGEMENT EXPERIENCE with an ... to include departmental budget and project budget management experience. Apply... more

Oct 23 Director, SAP Infrastructure Gregory Laka & Company Oak Brook, IL

Data Center environment with EXPERT level PROJECT MANAGEMENT EXPERIENCE with an ... Must have strong/current budget experience to include departmental budget and project... more

Oct 22 Program Manager 2 Northwestern University Chicago, IL

Communications, the McGaw Medical Center, Searle Center for Teaching ... of each project, across projects and of the Center; develop and communicate timeline for... more

Oct 22 Program Manager 2 Northwestern University - Chicago Chicago, IL

Communications, the McGaw Medical Center, Searle Center for Teaching ... of each project, across projects and of the Center; develop and communicate timeline for... more

Oct 22 Program Manager 2 Northwestern University - Chicago Chicago, IL

Communications, the McGaw Medical Center, Searle Center for Teaching ... of each project, across projects and of the Center; develop and communicate timeline for... more

Oct 22 SUPERVISOR MERCHANDISE CREDIT Lawson Products Des Plaines, IL

1 Description SUMMARY Reporting to the Manager, Corporate Customer Service, the ... * 1-3 years experience supervising 5 or more individuals in an order entry/call center... more

Oct 21 Data Center Manager I-MS IT Siemens Chicago, IL

Responsibilities: The Data Center Manager role is to ensure the efficient ... the technicians efficiency. The Data Center Manager will work closely with the... more

Oct 19 Manager I-MS IT Siemens Chicago, IL

Responsibilities: The Data Center Manager role is to ensure the efficient ... the technicians efficiency. The Data Center Manager will work closely with the... more

Oct 19 System Administrator - Wintel U.S. Cellular Bensenville, IL

(NetIQ, System Center Operations Manager, Tivoli) * Define problems, collect ... project management experience in data center implementations and migrations. *... more

Oct 14 IVR Project Manager Atswireless.com Chicago, IL

Telecom Solutions *IVR Project Manager Needed in Chicago PROJECT: Alliance is ... to travel to various Call Center and Data Center sites throughout Midwest If... more

Oct 14 Network Enabled Solutions - Contact Center Solution Architect - Manager- Location Negotiable Accenture Chicago, IL

Network Enabled Solutions - Contact Center Solution Architect - Manager- Location ... Center Routing Platforms (ACDs), IVR and Call Queuing, IP Telephony, Peripheral... more

Oct 13 Solutions and Delivery Toll Manager IBM Chicago, IL

all facets of delivery including call center, retail "store front" centers, toll ... At least 1 year experience in Project Management Certification * At least... more

Oct 13 Solutions and Delivery Toll Manager IBM Oakbrook Terrace, IL

all facets of delivery including call center, retail "store front" centers, toll ... At least 1 year experience in Project Management Certification * At least... more

Oct 13 Solutions and Delivery Toll Manager IBM Chicago, IL

all facets of delivery including call center, retail "store front" centers, toll ... * At least 1 year experience in Project Management Certification * At least... more

Oct 04 Technician Chicago, IL

manage, project leader, project liaison, project coordinator, project manager, ... ccda, cvoice, call center, calling center, call volume, monitored call, call... more

Oct 03 Manager - Reporting & Data Analysis Strategy Manager U.S. Cellular Chicago, IL

Develop working relationships with all Call Center Directors and their respective ... operational strategy and direction to Call Center Operations Managers. Delivery... more

Sep 30 Project Management Consultant - (Job Number: 0008PZ) Allstate Insurance Barrington, IL

Project Manager Consultant/Senior Consultant Allstate Roadside Services is the ... projects. Work with appropriate IT and Call Center resources in order to ensure... more

Sep 29 IT Applications Manager - Marketing Systems Cancer Treatment Centers of America Schaumburg, IL

Overview The IT Application Manager - Marketing Systems will focus on ... v4.0 as well as supporting the Cisco IPCC call center software. QUALIFIED CANDIDATES... more

Sep 28 Project Management Consultant Allstate South Barrington, IL

Project Management Consultant Location: IL-South Barrington Project Manager ... projects. Work with appropriate IT and Call Center resources in order to ensure... more